Our process
Each stage identifies the responsible person, the information required from the buyer and the output expected before the next decision.
Buyer journey
Edit individual process steps from SNM Sourcing → Process Steps.
The buyer shares the product brief, tech pack, reference images, quantity, destination, target timing and relevant standards.
Responsible: Buyer or appointed buying contact
Buyer input: Product brief, quantity, target market, delivery target and available files.
Expected output: Initial requirement record and clarification list.
SNM reviews construction, materials, commercial assumptions, compliance needs, timing and information gaps.
Responsible: Product development and merchandising team
Buyer input: Answers to technical and commercial clarification questions.
Expected output: Feasibility comments, risk notes and development route.
Potential production units and material sources are considered against the actual product and buyer requirements.
Responsible: Sourcing, merchandising and quality teams
Buyer input: Required certification, quality level, quantity, price direction and market standards.
Expected output: Proposed factory and material route, subject to verification.
Material, consumption, manufacturing, wash, trim, testing, packaging and delivery assumptions are reviewed.
Responsible: Merchandising, factory and material suppliers
Buyer input: Confirmed specification, target quantity and commercial priorities.
Expected output: Quotation and development sample plan.
Development, fit, revised, size-set and pre-production samples are coordinated according to the buyer’s process.
Responsible: Product team, quality team and buyer
Buyer input: Consolidated fit, styling, colour, material and workmanship comments.
Expected output: Approved references and closed development comments.
Commercial terms, approved references, order quantities, delivery targets and critical milestones are confirmed.
Responsible: Buyer, SNM and selected factory
Buyer input: Purchase order or agreed written order confirmation.
Expected output: Confirmed order, responsibility map and critical path.
Material status, approvals, production milestones, risks and corrective actions are followed through a structured update process.
Responsible: Merchandising, planning and factory teams
Buyer input: Timely approvals and controlled change instructions.
Expected output: Progress reports, risk flags and action tracking.
Pre-production, in-line, measurement, workmanship, colour, wash, packing and final checks are coordinated as applicable.
Responsible: Quality team and approved inspection provider where applicable
Buyer input: Approved specifications, samples and inspection standard.
Expected output: Inspection findings, corrective action status and release recommendation.
Packing method, labels, carton assortment, shipping marks and required export documents are followed before shipment.
Responsible: Factory, merchandising and shipping coordination
Buyer input: Final packing instructions, consignee and shipping information.
Expected output: Packing status and documentation readiness.
Booking, handover, document dispatch and shipment status are followed with the relevant logistics contacts.
Responsible: Shipping coordination and buyer logistics contact
Buyer input: Nominated forwarder or final booking instructions.
Expected output: Shipment update and document handover status.
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